Shangri-La Releases First Sustainability Report
Shangri-La Reduced Its CO2 Emissions by Seven Per Cent
in 2010, over 2009. The report will be issued every two years to
track improvements in its corporate social responsibility (CSR)
Titled Enhance, Enrich, Embrace, the report shows Shangri-La's
commitment to environmental protection and resource management, a
focus on social development through investments made in the welfare
of colleagues and business partners and Shangri La's Care for
People Project committing each hotel to education and health
projects in local children's organisations over a minimum of five
• EarthCheck, the global benchmarking and sustainability
certification programme, confirmed that Shangri-La reduced its CO2
emissions by seven per cent, energy consumption by five per cent
and water consumption by six per cent per guest night in 2010 over
2009 based on 64 operating hotels.
• Out of 40,800 permanent colleagues, people with disabilities
(PWD) compose over one per cent of the headcount, progressing
further towards the company's target of two per cent.
• Sixteen per cent of hotels have been certified with OHSA 18001
(Occupational Health and Safety Administration), including 10
hotels that were newly certified in 2010. Sixteen hotels are
scheduled for certification in 2011.
• One hundred per cent of all group contract suppliers adhere to
the company's code of conduct with regular external audits being
performed to ensure consistency and compliance.
• All hotels comply with eco-friendly packaging of bathroom
amenities made of Plastarch material, which decomposes by almost 70
per cent in 80 days.
• Over HK$2 million has been invested by hotels on various
health and education projects offering over 3,300 children better
school facilities, enhanced learning environments and hotel service
The company launched its first CSR initiatives
in 2005, which were streamlined and refined in 2009 with the hiring
of a dedicated CSR officer. The programme's three main areas
were formalised in 2009 with Sustainability, Embrace and
"Shangri-La has made a long term commitment to operate in an
economically, socially and environmentally responsible manner. We
are pleased to present this report which will serve as a benchmark
for monitoring our development and progress," said Greg Dogan,
president and chief executive officer of Shangri-La International
Hotel Management Limited. "The report is another step towards
our goal of being leaders in corporate citizenship and sustainable
development and improving the quality of life for the communities
in which we do business.
The report references the Global Reporting Initiative's
Sustainability Reporting Guidelines (G3) in order to accurately
present economic, social and environmental performance. This
report meets GRI's Application Level C, and covers 44 GRI
performance indicators. All indicators have been selected for
their relevance and where the most updated and accurate information
for reporting is available.
Information on GRI is available at www.globalreporting.org
The 2010 Enhance, Enrich, Embrace sustainability report is